Welcome to Prime Direct Supply. By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully. If you do not agree, please do not use our services.

1. Use of the Site

You may use primedirectsupply.com only for lawful purposes and in compliance with these terms. You agree not to:

  • Attempt unauthorized access or disrupt the site’s functionality.
  • Transmit viruses, malware, spam, or other harmful content.
  • Copy, reproduce, or distribute site content without prior written permission.
  • Use the site to violate any laws or infringe third-party rights.

2. Orders and Payment

  • All orders are subject to availability and acceptance. We reserve the right to cancel or refuse orders at our discretion.
  • Prices are in USD and include applicable taxes where required.
  • Payments are processed securely through trusted gateways. We do not store full payment card details.
  • You confirm that all payment information provided is accurate and that you are authorized to use the chosen payment method.

3. Shipping and Delivery

Prime Direct Supply ships exclusively within the United States. Please see our Shipping Policy for details.

4. Intellectual Property

All content on this site—including text, images, logos, graphics, and product descriptions—is the property of Prime Direct Supply or its licensors and is protected by U.S. copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

5. Returns, Refunds, and Cancellations

Our Returns & Refunds Policy applies to all purchases. Most items may be returned within 14 days if unused and in original condition. Certain items (sale, personalized, or hygiene products) are non-returnable.

6. Limitation of Liability

To the fullest extent permitted by law, Prime Direct Supply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products. Our total liability shall not exceed the amount paid for the specific product in question.

7. Indemnification

You agree to indemnify and hold Prime Direct Supply, its officers, directors, employees, and agents harmless from any claims, losses, or damages resulting from your violation of these terms or misuse of the site.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the site shall be resolved exclusively in the state or federal courts located in Florida.

9. Changes to Terms

We may update these Terms at any time. The revised version will be posted here with a new “Last updated” date. Continued use of the site after changes constitutes your acceptance.

Last updated: June 25, 2026